Privacy Policy

In order to process your order, we require your name, billing address, phone number, email address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order.

If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone.

Very occasionally, we may share your details with carefully selected third parties. However, if your communication preferences show that you have chosen NOT to receive information from third parties, then of course your details will not be shared. This excludes the information that is required to complete the 7 days free technical support provided with laptops and desktop PCs. If you do not wish your details to be put forward to our third party technical team please remove the free support from the shopping basket at the time of checkout.

There are times when we may request additional from you, for example for security checks. When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order, conduct a survey or allow you to access specific information such as account information, etc. We do our best to maintain the accuracy of any personal information you do supply to us.

If you are purchasing any apparatus which (either alone or in association with other apparatus), is capable of receiving any television programme service (this does not include computer apparatus), please note that the Wireless Telegraphy Act (1967) requires us to notify the TV Licensing Authority within 28 days of each transaction, giving full details of the buyer.

You can help Ebuyer update and maintain the accuracy of any personal information you supply by using the account profile pages or notifying Ebuyer of any changes to your address, title, phone number or e-mail address.