Welcome to our Help pages.

Free Delivery Terms and conditions
  • Free item shipping is only available on the within 5 working days delivery option.
  • Only qualifying products are eligible for the discounted shipping rate. This is indicated by the free shipping icon next to the product.
  • Discounted shipping applies to UK mainland deliveries only and excludes additional delivery options. (For example 0600-0730 delivery)
  • Discounted shipping restrictions may apply to some postcode areas.
  • Only applies to orders under 25kg

Warehouse Locations

Ebuyer operates a warehouse in Howden, East Yorkshire, UK. In addition, we have a full network of suppliers across the country that can drop ship items to our customers.

Delivery Methods

We use both UPS and Royal Mail to deliver packages to our customers.

Delivery Rates

As always at Ebuyer we are continually looking at every process possible that will enable us to deliver products to you at unbeatable prices. With this aim in mind we have decided to review our delivery charges so that we can give our customers a fairer deal.

Our new pricing structure on all orders is available here.

Track Your Order

All customers may track an order using out Order Tracking page.