TP-LINK is a global provider of SOHO & SMB networking products and the World's No.1 provider of WLAN products, with products available in over 120 countries to tens of millions customers. Committed to intensive R&D, efficient production and strict quality management, TP-LINK continues to provide award-winning networking products in Wireless, ADSL, Routers, Switches, IP Cameras, Powerline Adapters, Print Servers, Media Converters and Network Adapters for Global end-users.
Based on the confidence of tens of millions of customers, TP-LINK is now growing to become one of the most competitive providers of networking products with aspirations to become one of the top 3 networking brands in the world and striving for a larger global market share, while further advancing in the world of networking to better serve our most valued customers with products that make their lives easier.
TP-LINK UK Limited provides limited 3 warranty on all 'small office/home office' products purchased in the UK after 1st May 2013. The warranty covers the main device, antenna and external power supply for any material or workmanship defects . Packaging, various cables, software products, technical data and other accessories are not covered under this warranty. The maximum liability of TP-LINK is equal to or no higher than the product's purchased price.
If covered by the terms of the warranty TP-LINK will replace defective products. If the returned product is discontinued, TP-LINK will replace it with an equivalent product.
TP-LINK offers a 24/7 support service on all products:
TP-LINK product support
TP-LINK provides a range of support services depending on your level of technical ability and the urgency of your problem:
- Online support Q&A http://uk.tp-link.com/support/faq/
- Telephone support between 9am and 5pm Monday to Friday , call 0845 147 0017
- 24/7 email support firstname.lastname@example.org.
Please note: Calls from landline generally cost between 1p and 10.5p per minute depending on the time of day. Calls from mobile phones cost between 15p and 40p per minute depending on your mobile network.