HPE 4 year 6-hour Call To Repair w/DMR MSA2000 Aray Hardware Support

QuickFind: 227902 Mfr part code: US573E
  • For Storage Warranty advice email SOLUTIONS@EBUYER.COM
  • Extended service agreement
  • 4 years

Product Description

HPE 4 year 6-hour Call To Repair w/DMR MSA2000 Aray Hardware Support

This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HPE-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.

Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.

The Defective Media Retention service applies only to products and/or parts replaced by HPE due to malfunction. It does not apply to any exchange of products and/or parts that have not failed.

Technical Specification

HPE 4 year 6-hour Call To Repair w/DMR MSA2000 Aray Hardware Support

Compatibility Information

Designed For P/N: AJ742A#VM2

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 4 Years ¦ Defective media retention - 4 Years
Service & Support Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 4 Years ¦ Defective media retention - 4 Years

Product Reviews

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HPE 4 year 6-hour Call To Repair w/DMR MSA2000 Aray Hardware Support

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HPE 4 year 6-hour Call To Repair w/DMR MSA2000 Aray Hardware Support

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