HPE 4 year 6-hour Call To Repair w/DMR MSA2000 Aray Hardware Support

  • For Storage Warranty advice email SOLUTIONS@EBUYER.COM
  • Extended service agreement
  • 4 years

View full description

QuickFind: 227902

Mfr part code: US573E

{{#lists}}
  • {{ title }}
  • {{/lists}}

    HPE 4 year 6-hour Call To Repair w/DMR MSA2000 Aray Hardware Support Product Description

    This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HPE-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.

    Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.

    The Defective Media Retention service applies only to products and/or parts replaced by HPE due to malfunction. It does not apply to any exchange of products and/or parts that have not failed.

    Technical Specifications

    Compatibility Information

    Designed For P/N: AJ742A#VM2

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 4 years
    Repair Time 6 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 4 Years ¦ Defective media retention - 4 Years
    Service & Support Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 4 Years ¦ Defective media retention - 4 Years

    HPE 4 year 6-hour Call To Repair w/DMR MSA2000 Aray Hardware Support Ask an owner

    HPE 4 year 6-hour Call To Repair w/DMR MSA2000 Aray Hardware Support Product Discussion

    Our comments box is a great way for you to view other people's feedback about products on Ebuyer.com, and add your own.

    • This tool is open to everyone.
    • You are responsible for the contents of your comments and any consequences that may arise as a result of them.
    • Comments that contain any of the following will be deleted: terms considered explicit and inappropriate; defamatory, obscene, unlawful, harmful, or offensive.