HPE 5year 6hour 24x7 Call to Repair w/Defective Media Retention MSA60/70 Hardware Support

QuickFind: 230231 Mfr part code: UH013E
  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 5 year
  • On-site

Product Description

HPE 5year 6hour 24x7 Call to Repair w/Defective Media Retention MSA60/70 Hardware Support

This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.

Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.

The Defective Media Retention service applies only to products and/or parts replaced by HPE due to malfunction. It does not apply to any exchange of products and/or parts that have not failed.

Technical Specification

HPE 5year 6hour 24x7 Call to Repair w/Defective Media Retention MSA60/70 Hardware Support

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 5 years ¦ Defective media retention
Service & Support Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 5 years ¦ Defective media retention

Product Reviews

Ask an Owner

HPE 5year 6hour 24x7 Call to Repair w/Defective Media Retention MSA60/70 Hardware Support

Sorry, customer questions are not available for this product.

Product Discussion

HPE 5year 6hour 24x7 Call to Repair w/Defective Media Retention MSA60/70 Hardware Support

Our comments box is a great way for you to view other people's feedback about products on Ebuyer.com, and add your own.

  • This tool is open to everyone.
  • You are responsible for the contents of your comments and any consequences that may arise as a result of them.
  • Comments that contain any of the following will be deleted: terms considered explicit and inappropriate; defamatory, obscene, unlawful, harmful, or offensive.

Call for Pricing

Could server or storage consolidation reduce your running costs by up to 50%? Our solutions specialists can advise the ideal model for your business.