HPE 5year 6hour 24x7 Call to Repair w/Defective Media Retention MSA60/70 Hardware Support

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 5 year
  • On-site

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QuickFind: 230231

Mfr part code: UH013E

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    HPE 5year 6hour 24x7 Call to Repair w/Defective Media Retention MSA60/70 Hardware Support Product Description

    This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.

    Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.

    The Defective Media Retention service applies only to products and/or parts replaced by HPE due to malfunction. It does not apply to any exchange of products and/or parts that have not failed.

    Technical Specifications

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 5 years
    Repair Time 6 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 5 years ¦ Defective media retention
    Service & Support Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 5 years ¦ Defective media retention

    HPE 5year 6hour 24x7 Call to Repair w/Defective Media Retention MSA60/70 Hardware Support Ask an owner

    HPE 5year 6hour 24x7 Call to Repair w/Defective Media Retention MSA60/70 Hardware Support Product Discussion

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