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HPE 1 year Post Warranty 4 hour 24x7 with Defective Material Retention ProLiant DL385 G2 Hardware Support

  • For Server Warranty advice email SOLUTIONS@EBUYER.COM
  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 1 year

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QuickFind: 247573

Mfr part code: UX715PE

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    HPE 1 year Post Warranty 4 hour 24x7 with Defective Material Retention ProLiant DL385 G2 Hardware Support Product Description

    Remote problem diagnosis and support
    HPE Services uses electronic remote support tools to isolate your problem and facilitate resolution.

    4-hour onsite response 24 x 7 x 365
    For issues that cannot be resolved remotely,an authorized HPE Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day,including all holidays. HPE Services returns your covered hardware to operational condition,repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

    Escalation management
    Established escalation procedures enlist specialized expertise from HPE and selected third-parties.

    Technical Specifications

    Details

    Service & Support Details Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 1 year
    Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 1 year

    Compatibility Information

    Designed For HPE ProLiant DL385 G2, DL385 G2 Base, DL385 G2 Entry, DL385 G2 High Performance

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 1 year
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

    HPE 1 year Post Warranty 4 hour 24x7 with Defective Material Retention ProLiant DL385 G2 Hardware Support Ask an owner

    HPE 1 year Post Warranty 4 hour 24x7 with Defective Material Retention ProLiant DL385 G2 Hardware Support Product Discussion

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