SonicWall Dynamic Support 24X7 - Extended Service Agreement - 1 year - shipment

QuickFind: 268644 Mfr part code: 01-SSC-9197
  • Extended service agreement
  • Replacement ( for appliance with up to 50 users licence )
  • 1 year
  • Shipment

Product Description

SonicWall Dynamic Support 24X7 - Extended Service Agreement - 1 year - shipment

Customers with mission-critical network requirements cannot afford downtime. Available in one-, two- and three-year agreements, SonicWALL Dynamic Support 24x7 is an around-the-clock support service.
  • Telephone/Web-based Support - for basic configuration assistance 24x7
  • Software/Firmware Updates - for all software and firmware updates and upgrades
  • Hardware Replacement - Advance Exchange for replacement of defective hardware
  • Support Tools - access to SonicWall's electronic support tools

Technical Specification

SonicWall Dynamic Support 24X7 - Extended Service Agreement - 1 year - shipment

General

Service Included Replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 1 year
Response Time Next day
Covered Configurations Appliance with up to 50 users licence

Details

Service & Support Extended service agreement - replacement - 1 year - shipment - response time: next day ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year

Compatibility Information

Designed For P/N: 01-SSC-9175

Product Reviews

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SonicWall Dynamic Support 24X7 - Extended Service Agreement - 1 year - shipment

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SonicWall Dynamic Support 24X7 - Extended Service Agreement - 1 year - shipment

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