HPE 3 year Proactive Care 24x7 ProLiant DL36x(p) Service

  • For Server Warranty advice email SOLUTIONS@EBUYER.COM
  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 3 years

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QuickFind: 367925

Mfr part code: U2Z86E

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    HPE 3 year Proactive Care 24x7 ProLiant DL36x(p) Service Product Description

    HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents.

    Technical Specifications

    Compatibility Information

    Designed For HPE ProLiant DL360 G5, DL360 G6, DL360 G7, DL360p Gen8, DL360p Gen8 Base, DL360p Gen8 Entry

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 3 years
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
    Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday

    HPE 3 year Proactive Care 24x7 ProLiant DL36x(p) Service Ask an owner

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