HPE 5 year 6 hour Call to Repair 24x7 ProLiant DL380e Proactive Care Service

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 5 Years
  • On-site

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QuickFind: 461396

Mfr part code: U6E79E

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    HPE 5 year 6 hour Call to Repair 24x7 ProLiant DL380e Proactive Care Service Product Description

    Smarter,simpler,safer
    Today in business,there is huge reliance on technology investments. That's why it's so important to purchase dependable technology,and it's equally important to ensure your technology remains available and operating at peak performance. HPE Care Pack Services allow you to extend or upgrade your standard product warranties so that - in the event of fault or failure - your PCs,printing and imaging products,servers and storage products will be back up and running when you need them. It's a smarter,simpler and safer way to take full advantage of business technology.

    Plan,use,protect
    With HPE Care Pack Services,you can plan for easier IT ownership,make full use of HPE's support expertise,and protect your business and IT investments. These fixed-price service packages let you select service levels,hours of coverage and response times to suit your business and technology requirements.

    Focus on business
    Every step of the way,HP and partners are dedicated to simplifying your IT ownership experience;so you can stay focused on getting great business results.

    Technical Specifications

    Details

    Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
    Service & Support Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday

    Compatibility Information

    Designed For HPE ProLiant DL380e Gen8, DL380e Gen8 Base, DL380e Gen8 Storage

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 5 years
    Repair Time 6 hours
    Service Availability 24 hours a day / 7 days a week

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