HPE 5 year Proactive Care 24x7 with DMR MSA 2000 Array Service

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 5 Years
  • On-site

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QuickFind: 475189

Mfr part code: U2B44E

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    HPE 5 year Proactive Care 24x7 with DMR MSA 2000 Array Service Product Description

    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing an end-to-end support solution that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

    Technical Specifications

    Compatibility Information

    Designed For P/N: AJ742A#VM2

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 5 years
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Defective media retention - 5 years
    Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Defective media retention - 5 years

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