HPE 4 Year Proactive Care Call to Repair wDMR D6000 Service

QuickFind: 475268 Mfr part code: U3G10E
  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 4 Years
  • On-site

Product Description

HPE 4 Year Proactive Care Call to Repair wDMR D6000 Service

• Choice of service levels to meet specific business needs.
• Maximise productivity by choosing the precise level of services to proactively manage your IT environment.
• Fast, qualified response increasing uptime and maximising performance.

Technical Specification

HPE 4 Year Proactive Care Call to Repair wDMR D6000 Service

Compatibility Information

Designed For HPE Disk Enclosure D6000, D6000 with Dual I/O Modules

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 4 Years ¦ Defective media retention - 4 Years
Service & Support Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 4 Years ¦ Defective media retention - 4 Years

Product Reviews

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HPE 4 Year Proactive Care Call to Repair wDMR D6000 Service

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HPE 4 Year Proactive Care Call to Repair wDMR D6000 Service

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