HPE 3 year Proactive Care Call to Repair MSL4048 Service

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 3 Years
  • On-site

View full description

QuickFind: 478970

Mfr part code: U3M96E

  • {{ title }}
  • {{/lists}}

    HPE 3 year Proactive Care Call to Repair MSL4048 Service Product Description

    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing enhanced support that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

    In the event of a service incident,Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists,who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition,the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.

    Should an incident occur,Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices,providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices,which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems.

    HPE 3 year Proactive Care Call to Repair MSL4048 Service Ask an owner

    HPE 3 year Proactive Care Call to Repair MSL4048 Service Product Discussion

    Our comments box is a great way for you to view other people's feedback about products on Ebuyer.com, and add your own.

    • This tool is open to everyone.
    • You are responsible for the contents of your comments and any consequences that may arise as a result of them.
    • Comments that contain any of the following will be deleted: terms considered explicit and inappropriate; defamatory, obscene, unlawful, harmful, or offensive.