HPE 3 year Proactive Care Next business day with DMR X5000 Network Storage System Service

QuickFind: 479138 Mfr part code: U3W41E
  • Extended service agreement
  • 9 hours a day / 5 days a week
  • Next business day
  • 3 Years

Product Description

HPE 3 year Proactive Care Next business day with DMR X5000 Network Storage System Service

• Provides 4-hour response for HPE hardware.
• Provides 2-hour response on software support through telephone access to highly trained support personnel.

Technical Specification

HPE 3 year Proactive Care Next business day with DMR X5000 Network Storage System Service

Compatibility Information

Designed For HPE X5520 G2

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 3 years
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 3 years

Product Reviews

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HPE 3 year Proactive Care Next business day with DMR X5000 Network Storage System Service

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Product Discussion

HPE 3 year Proactive Care Next business day with DMR X5000 Network Storage System Service

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