HPE 1 year Post Warranty Proactive Care 24x7 MSA 2000 Array Service

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 1 Year
  • On-site

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QuickFind: 610604

Mfr part code: U1HT1PE

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    HPE 1 year Post Warranty Proactive Care 24x7 MSA 2000 Array Service Product Description

    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing enhanced support that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

    Technical Specifications

    Compatibility Information

    Designed For HPE Modular Smart Array 2012fc Dual Controller ¦ HPE StorageWorks Modular Smart Array 2012, 2012 3.5-in Drive Bay DC-power Chassis, 2012fc Dual Controller, 2012fc Single Controller, 2012i Dual Controller, 2012i Single Controller, 2012sa Dual Controller, 2012sa Single Controller, 2024, 2024 2.5-inch Drive Bay DC-power Chassis, 2212fc Dual Enhanced Controller, 2312i G2 Dual Controller, 2324i G2 Dual Controller

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 1 year
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Details Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
    Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday

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