HPE 4 year Proactive Care Advanced 24x7 with DMR DL360e w/IC Service

QuickFind: 672572 Mfr part code: U5DT7E
  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 4 Years
  • On-site

Product Description

HPE 4 year Proactive Care Advanced 24x7 with DMR DL360e w/IC Service

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing enhanced support that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

Technical Specification

HPE 4 year Proactive Care Advanced 24x7 with DMR DL360e w/IC Service

Details

Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 4 Years
Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 4 Years

Compatibility Information

Designed For HPE ProLiant DL360e Gen8 Performance

General

Type Extended service agreement
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Location On-site
Full Contract Period 4 years

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HPE 4 year Proactive Care Advanced 24x7 with DMR DL360e w/IC Service

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