HPE 3 year Proactive Care Advanced Next business day with CDMR DL38x(p) Service

QuickFind: 673267 Mfr part code: U5FY4E
  • Extended service agreement
  • 9 hours a day / 5 days a week
  • Next business day
  • 3 Years

Product Description

HPE 3 year Proactive Care Advanced Next business day with CDMR DL38x(p) Service

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing an end-to-end support solution that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

Technical Specification

HPE 3 year Proactive Care Advanced Next business day with CDMR DL38x(p) Service

Details

Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 3 years
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 3 years

Compatibility Information

Designed For P/N: 642137-421, 642137R-421, 653200-B21, 670854-S01, D6A02AR, D6A03A

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Product Reviews

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HPE 3 year Proactive Care Advanced Next business day with CDMR DL38x(p) Service

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