HPE 3 year Proactive Care Advanced Next business day with DMR DL160 Gen9 Service

  • Extended service agreement
  • 9 hours a day / 5 days a week
  • Next business day
  • 3 Years

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QuickFind: 673405

Mfr part code: U7BE6E

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    HPE 3 year Proactive Care Advanced Next business day with DMR DL160 Gen9 Service Product Description

    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing enhanced support that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

    For eligible products,HP Defective Media Retention allows the Customer to retain defective hard Disk or eligible SSD/Flash Drive components that the Customer does not want to relinquish due to sensitive data contained within the disk ('Disk or SSD/Flash Drive') covered under this service. All Disk or eligible SSD/ Flash Drives on a covered system must participate in the defective media retention service option.

    Technical Specifications

    Compatibility Information

    Designed For HPE ProLiant DL160 Gen9, DL160 Gen9 Base, DL160 Gen9 Entry, DL160 Gen9 Performance

    Details

    Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 3 years
    Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 3 years

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 3 years
    Response Time Next business day
    Service Availability 9 hours a day / 5 days a week

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