HPE 4 year Proactive Care Advanced Next business day with CDMR c7000 w/IC Service

QuickFind: 674633 Mfr part code: U5FP1E
  • Extended service agreement
  • 9 hours a day / 5 days a week
  • Next business day
  • 4 Years

Product Description

HPE 4 year Proactive Care Advanced Next business day with CDMR c7000 w/IC Service

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing an end-to-end support solution that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

Technical Specification

HPE 4 year Proactive Care Advanced Next business day with CDMR c7000 w/IC Service

Details

Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 4 Years
Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 4 Years

Compatibility Information

Designed For HPE BLc7000 Single-Phase Enclosure w/6 Power Supplies and 10 Fans w/16 Insight Control Environment Licenses ¦ HPE BLc7000 Three-Phase Enclosure w/6 Power Supplies and 10 Fans w/16 Insight Control Environment Licenses

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

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HPE 4 year Proactive Care Advanced Next business day with CDMR c7000 w/IC Service

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