HPE 4 year CTR with Comprehensive Defective Material Retention DL160 Gen9 Foundation Care Service

QuickFind: 675322 Mfr part code: U7BC3E
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  • Extended service agreement
  • 4 Year

Product Description

HPE 4 year CTR with Comprehensive Defective Material Retention DL160 Gen9 Foundation Care Service

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing enhanced support that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

Technical Specification

HPE 4 year CTR with Comprehensive Defective Material Retention DL160 Gen9 Foundation Care Service

Compatibility Information

Designed For HPE ProLiant DL160 Gen9, DL160 Gen9 Base, DL160 Gen9 Entry, DL160 Gen9 Performance

Details

Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 Years ¦ New releases update - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ Comprehensive defective material retention - 4 Years
Service & Support Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 Years ¦ New releases update - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ Comprehensive defective material retention - 4 Years

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week

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HPE 4 year CTR with Comprehensive Defective Material Retention DL160 Gen9 Foundation Care Service

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HPE 4 year CTR with Comprehensive Defective Material Retention DL160 Gen9 Foundation Care Service

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