HPE 4 year CTR with Comprehensive Defective Material Retention DL160 Gen9 Foundation Care Service

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  • Extended service agreement
  • 4 Year

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QuickFind: 675322

Mfr part code: U7BC3E

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    HPE 4 year CTR with Comprehensive Defective Material Retention DL160 Gen9 Foundation Care Service Product Description

    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing enhanced support that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

    Technical Specifications

    Compatibility Information

    Designed For HPE ProLiant DL160 Gen9, DL160 Gen9 Base, DL160 Gen9 Entry, DL160 Gen9 Performance

    Details

    Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 Years ¦ New releases update - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ Comprehensive defective material retention - 4 Years
    Service & Support Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 Years ¦ New releases update - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ Comprehensive defective material retention - 4 Years

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 4 years
    Repair Time 6 hours
    Service Availability 24 hours a day / 7 days a week

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