HPE 4 year Proactive Care Advanced Next business day with CDMR DL380e w/IC Service

  • Extended service agreement
  • 9 hours a day / 5 days a week
  • Next business day
  • 4 Years

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QuickFind: 676032

Mfr part code: U5FX6E

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    HPE 4 year Proactive Care Advanced Next business day with CDMR DL380e w/IC Service Product Description

    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing an end-to-end support solution that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

    Technical Specifications

    Details

    Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 4 Years
    Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 4 Years

    Compatibility Information

    Designed For HPE ProLiant DL380e Gen8 High Performance

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 4 years
    Response Time Next business day
    Service Availability 9 hours a day / 5 days a week

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