HPE 5 year Proactive Care Advanced 24x7 with CDMR ML310e Service

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 5 Years
  • On-site

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QuickFind: 685413

Mfr part code: U5GF0E

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    HPE 5 year Proactive Care Advanced 24x7 with CDMR ML310e Service Product Description

    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing enhanced support that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

    Each HP Proactive Care Service level includes problem prevention and incident management support for hardware and software products. For each HP Proactive Care Service level,HP provides all the core problem prevention service features.

    Technical Specifications

    Details

    Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
    Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday

    Compatibility Information

    Designed For HPE ProLiant ML310e Gen8, ML310e Gen8 Entry, ML310e Gen8 v2, ML310e Gen8 v2 Base, ML310e Gen8 v2 Enty, ML310e Gen8 v2 Performance, ML350e Gen8 v2

    General

    Type Extended service agreement
    Service Availability 24 hours a day / 7 days a week
    Service Included Parts and labour
    Location On-site
    Full Contract Period 5 years
    Response Time 4 hours

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