tech mistakes
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We all make mistakes. Though normally they don’t affect millions of people. But when tech mistakes happen the whole world knows about it. And sometimes, just sometimes, the tech companies are forced to put things right. No matter how big they are.

Power to the people.

Technology firms may be responsible for leading us into the future but they don’t always get it right, as Microsoft learned with Skype earlier this week.

The company announced it would be discontinuing its Skype classic application in favour of Skype 8, but the news wasn’t welcomed by many. A vocal group of users took to the Skype forums, complaining about the move and urge Microsoft to reconsider.

Sure enough, Microsoft listened and decided to extend Skype classic support “for some time”, proving that speaking put to the big guys does pay off. And Microsoft certainly isn’t alone…

Tech mistakes 1. Snapchat redesign

Snapchat tech mistakes
(Snap Inc)

Snapchat’s design overhaul in November 2017 did not go down well with users, leading to a petition signed by more than 1.2 million people.

Lovers of the app weren’t keen on friends and brands being separated, with friends snaps being moved to a left swipe.

Snapchat
(Kirsty O’Connor/PA)

At first, the company stuck to its guns, but eventually admitted the new look had “felt uncomfortable for many”.

Even reality star Kylie Jenner said she had stopped using the app.

By May, the company had finally started rolling out an update to the app that put the friends list back on the right screen.

Tech mistakes 2. Windows Start Menu

windows 8 on laptop
manaemedia / Shutterstock.com

Another ill-thought out move was Microsoft’s removal of the much-loved Start Menu in Windows 8.

As the company looked to make its operating system more relevant to tablets and touch screens, Microsoft decided it was time to transform the Start Menu into a Start screen instead.

But many users were unhappy and complained to Microsoft, with some actively avoiding using the operating system altogether, making it one of Microsoft’s least popular versions of Windows to date.

Microsoft got the message – by the time Windows 10 was released in 2015, the Start Menu was back to its former glory.

Tech mistakes 3. iPhone battery throttling

iphone 6 tech mistakes
(Martyn Landi/PA)

Apple was forced to apologise in December 2017, when it emerged that it had slowed down older iPhone models – including the iPhone 6, 6S, 7 and SE – in a bid to prevent abrupt shutdowns, that can occur with aging lithium batteries struggling to distribute power evenly.

To stem any anger, Apple said it would replace batteries for a heavily reduced rate for a limited time and would also release a Battery Health tool in iOS 11.3, that enabled owners to switch off throttling for themselves if they wish.

Tech mistakes 4. Xbox One used game restrictions

Xbox One tech mistakes
(Sean Dempsey/PA)

Gamers may have celebrated the arrival of the Xbox One in 2013 but there was one big area of criticism, a crackdown on lending games to other people.

The days of borrowing a friend’s game for free looked to be over, as any games you purchase would be bound to your Xbox Live account only with an option to share with ten designated family members. You could trade games at selected retailers and transfer the game to one friend once for at least 30 days.

xbox tach mistakes
(Sean Dempsey/PA)

Widespread outrage led to Microsoft canning the idea completely.

“We have listened and we have heard loud and clear from your feedback that you want the best of both worlds,” said Don Mattrick, Microsoft’s president of the interactive entertainment at the time.

Tech mistakes 5. Free U2 album on iTunes

U2's free album on itunes tech mistakes
(Niall Carson/PA)

Most people jump at a freebie, but U2’s album Songs Of Innocence didn’t have quite the same reaction when it was installed onto the library of every iTunes account in the world in 2014.

Though some U2 fans probably appreciated the gesture, everyone else was miffed – especially as you couldn’t remove the album.

Following an outcry across social media, Apple released a removal tool and instructions so that anyone could delete Songs of Innocence once and for all.

Tech mistakes 6. LG Smart TV tracks viewing habits

LG
(LG)

LG got into hot water in 2013, when an IT consultant discovered his LG Smart TV was collecting information about what they were watching, even with the feature switched off.

The South Korean firm responded, saying the information collected was “not personal but viewing information” that was used to deliver more relevant advertising and to offer recommendations on the smart features of the TV.

However, it admitted the function had indeed failed to stop collecting and transmitting data when the option was switched off and consequently released a firmware update to fix it.

* Prices correct at time of posting.

7 COMMENTS

  1. MICROSOFT: LATEST VERSION.
    I bought a new pc with the latest version of Wdows10 about 3 mths back (MAY 18). Like a gr8 many people I play the card games installed as I have done since I’ve had a pc, some 20/25 yrs. What really pees me off is the “enforced” advertising we now have to endure. Every so many card games the whole screen is taken over by advertising for total rubbish. And no, I certainly won’t be paying the big M any of my hard earned cash every month to stop them.
    This SHOULD be stopped. Surely there must be a way to stop it through legal means as you don’t “really” have a choice except by paying them what they ask. That strikes me as going down the “blackmail” route to get what you want. WE SHOULD HAVE A PROPER CHOICE. You should be able to watch ads or DISABLE them. Not the method employed @ present.

  2. I totally agree.
    Anybody who wants to play the card games should be given them for free and not need to have a data connection to play

  3. Just install a Linux operating system for card game use. No Linux free games appear to contain advertisements.

  4. Anyone still using M$ products is somewhat silly. Versions from Windoze 8 onwards are truly dreadful, to the point of being unusable. M$ products now leave Windoze as a largely irrelevant, poor proprietary client for a Unix (Linux) world.

    The company I work for always refuses to accept the M$ EULA on new hardware, wipes the hard drives and demands (and gets) a refund for the unused Windoze. We then install our own spin of Mint Linux – tweaked to be consistent with our corporate “look and feel”. We save an immense amount of money each year on licencing fees, and use free, Open Source Software that’s frequently better than the proprietary equivalent.

  5. I have to say I’m more and more concerned by the intrusive nature of Operating Systems in general, not only Windows but also Android and Ios. I don’t want targeted advertising, I don’t want any advertising at an OS level, I just want the B***dy thing to work, all day every day so I can get on with my job. An OS should be the same as a drill or a skill saw, it’s part of my toolkit. If I want to buy something then I go looking for it, in a shop or on the web, I don’t want suggestions taking up my time and my computers resources.
    Has anybody else had problems with Edge not displaying images on web sites. I recently set up http://www.revivalceilidhband.uk and spent ages trying to find out why some of the images won’t display with Edge but work fine with Chrome, IE and others. It’s intermittent too, some days it works, others it doesn’t – a real pain.
    I must say Linux is looking more attractive by the day. Dave

  6. Dave
    M$ have always had problems with their web browsers being “non-compliant”. They seem to believe that they’re so big that they can set their own standards and everyone else will have to follow. Unfortunately for them, this is now a Unix / Linux world, and they’re rapidly disappearing into irrelevance.

    The stats on my web servers show that ~65% of visitors are using Chrome of one variety or another, another 20% are using Firefox and 10% are using a variety of other browsers including Safari and Opera. M$ browsers (some people STILL use IE!) account for around 5% of visitors. Interestingly, the usage of Linux has gone from around 8% to over 40% in the last two years.

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