Ebuyer Careers

Careers at Ebuyer

Welcome to Ebuyer

We are located in state of the art facilities in Howden, a small market town in the East Riding of Yorkshire. Situated 1 mile from Junction 37 off the M62, we are within commuting range for Selby, Doncaster, Hull, York, Leeds and Sheffield. Howden train station is approximately 1 mile from the town square and is served by First TransPennine Express, GNER and Hull Trains ensuring excellent transport links with the rest of the UK.

Recent Developments

Ebuyer has introduced a number of new services, making it easier than ever for customers to make online purchases. Our customers can now order on Saturday and Sunday for Monday deliveries, as well as order up to 11pm for next day deliveries (6pm on a Sunday for Monday delivery).

Keeping Fit

Fancy a body workout to match the brain training involved in being part of Ebuyer? All employees are offered free membership to the company's onsite gym and fitness centre. Containing up-to-date cardio and weights equipment, the gym has extended evening and weekend opening times meaning employees can benefit from personal fitness during or after office hours.

Ebuyer Canteen

The Ebuyer canteen offers a wide selection of hot and cold food, snacks and drinks to all Ebuyer staff including meal of the day ‘specials'. Open throughout your working day, the Ebuyer staff canteen caters to all your lunchtime and break needs.

If you wish to be part of a successful team and have the opportunity to progress in a rewarding environment please refer to our job vacancies listed below. To apply for any of these positions please email a copy of your CV with a covering letter to careers@ebuyer.com, stating which position you are applying for.

Please note: Ebuyer do not accept introductions/CVs from headhunters, agencies or suppliers that have not signed a formal agreement. Therefore, any CV received from an unapproved supplier will be considered unsolicited, and the company will not be obligated to pay a referral fee.

careers@ebuyer.com

Current Vacancies

We do our best to respond to all applications, however due to the volume we receive, it is not always possible for us to reply to every application.

QC Manager

Reports to: General Manager

Department: Product Management

Job Summary

We aspire to facilitate a company culture filled with enthusiastic and hard-working individuals striving for excellence. With an energetic and highly organised QC Manager joining our team, we can continue to facilitate such a culture while also providing excellent quality products at affordable prices. With great roles, comes great responsibilities and the QC Manager at Ebuyer is no different. You will be responsible for enforcing regulations on all aspects of our imports and System Integration business as well as providing guidance on other compliance matters. Working with the Product Managers and General Managers you will ensure the Ebuyer import and SI product ranges adhere to legal standards and in-house policies.

Main product range

Imported Electrical Items & System Integration

Key Responsibilities

  • Draft, modify and implement company quality policies
  • To create, manage, grow and implement our Quality Manual, this will include conducting internal audits, annually (or as required)
  • Ensure quality policies and procedures are monitored and updated
  • Evaluate the efficiency of controls and improve them continuously
  • To complete quality control checks on components and finished goods
  • To update, manage and maintain company quality control records
  • Prepare reports for senior management and external regulatory bodies as appropriate
  • To conduct or direct the internal investigation of compliance issues, prepare action plans to address shortfalls, maintain improvements and review progress
  • Have an understanding of all product related regulations, practices and procedures
  • To be responsible for the successful execution of external audits
  • To ensure our products meet all relevant legislation both European and outside of the EU
  • This includes (but not exclusive to) pyrotechnic regulation, REACH, toy regulation, general product safety regulation, appropriate product labeling regulations etc
  • Plan, co-ordinate and implement the quality management and quality improvement guidelines to ensure that they are ready for all internal and external audit requirements
  • To communicate with internal departments about compliance, answering any questions or issues they may have
  • Review the work of colleagues when necessary to identify compliance issues and provide advice or training
  • Manage all external regulatory testing, ensuring all tests are up to date
  • To create documents such as Declaration of Conformity, Material safety data sheets, product safety reviews
  • Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues
  • Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control
  • Assess the business’s future ventures to identify possible compliance risks

Essential Skills and Attributes

  • Regulatory experience in a manufacturing background
  • Must be able to read directives / standards and correctly implement
  • Quality control experience
  • Capable of working under own initiative
  • Seeks continuous improvement of processes and willing to challenge existing methods
  • Excellent communication and interpersonal skills
  • High standard of attention to detail

Preferred skills

  • Knowledge of ISO 9001 and other ISO regulations
  • Proven ability in a leadership role

Benefits:

  • Free onsite gym
  • Free onsite parking
  • Pension scheme
  • Subsidised canteen
  • Staff discount on products
  • Quarterly bonus incentives for strong performers

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Alphasync Brand Manager

Department: Marketing

Reports to: Commercial Director

What we are looking for: A Brand Manager for Ebuyer’s very own exclusive gaming brand that is Alphasync!

Duties

The Alphasync brand manager will create and implement strategic marketing campaigns for Ebuyer’s exclusive gaming brand and will collaborate across many departments to conduct market research and competitive analysis. This individual will implement strategies for advertising and packaging, manage public relations, and plan launch events for the brands. Functions such as commissioning promotional products and working with the content team to produce promotional material will fall within the scope of a brand manager’s job. It is the duty of a brand manager to continue to seek cross-marketing opportunities with partners and continue to analyse market response to advertising.

Skills & Education

Preferably you will have experience of working in the gaming industry with a real love for the gaming world! A degree in marketing, advertising or a related field is desirable as you will be ultimately responsible for the full breadth of each marketing strategy you implement. The Alphasync brand manager supervises the functions of numerous areas, from PR to budgeting and customer targeting. Along with those robust analytical skills, you must also be an imaginative and crafty strategist. Excellent written and verbal communication is a must. To succeed, you must be an enthusiastic and motivated person who is comfortable managing a heavy load of responsibilities with minimal supervision. You need to be able to think strategically and execute methodically whilst been a tenacious businessperson and creative innovator. Must have 3 years experience in brand management.

Benefits:

  • Free onsite gym
  • Free onsite parking
  • Pension scheme
  • Subsidised canteen
  • Staff discount on products
  • Quarterly bonus incentives for strong performers

Technical Sales Specialist Enterprise

Reports to: Head of Sales

Location: Howden, East Yorkshire

An introduction to Ebuyer's business team:

Ebuyer has a business base of over 400k active customers and new customer registration of around 500 per week. We are currently looking for a driven individual with a keen interest for the IT industry, especially in the enterprise infrastructure area. The right candidate will work within a growing team selling enterprise solutions to small and medium sized businesses.

We offer an aggressive sales bonus package

Free on-site Gym

Pension scheme

Training programme

Plus other employee benefits

Job Summary:

To achieve the department objectives in line with the corporate strategy and vision for which the job-holder is directly responsible, and continuously improve performance.

The role of the IT technical specialist is to provide front-line specialist sales advice & quoting within the B2B Solution team, specialising in the enterprise product portfolio. Liaising with the other Solutions members & the B2B Sales Team, the successful candidate must maximise revenue & margin, solve customer queries, and propose solutions with their product category area. Further to this, both informal & formal training will be undertaken to raise the profile of Ebuyer & ultimately achieve vendor accreditation. Meeting targets set by the business is also essential for the position.

Key Responsibilities:

  • Provide the highest level of customer service & advice to our solutions customers.
  • Provide the best fit solution to any given customer, including warranty cover where appropriat across the enterprise portfolio, including Server Networking and Storage.
  • Work with the other solutions team members to maximise each opportunity for optimal customer spend & engagement.
  • Ensuring solutions inbox is responded to within the 48hour time scales.
  • Work with Business Support Assistants to utilise vendor bid programmes to maximise margin for Ebuyer & value for the customer.
  • Maintain key solutions relationships alongside a B2B account manager to add value to the customer.
  • Manage a pipeline of opportunities on an on-going monthly basis, so clear visibility of all live leads is maintained.
  • Undertake informal training (either at Ebuyer or vendor premises) to gain knowledge in the key networking technology areas including switching, routing, wireless, communications & security.
  • Pursue personal development of skills and knowledge in order to effectively perform the role.
  • Achieve vendor accreditation in their category technologies in order to increase margin through rebate programmes, advance Ebuyer’s partner status & develop further specialist knowledge.
  • Meet targets set to achieve an annual turnover of £1 million a year in your target area from current ebuyer business base of customers.
  • Meeting call targets of over 2 hours per day on the phone to customers.
  • Project a positive image of Ebuyer and the department at all times.
  • Adhere to stated policies and procedures regarding health and safety in the workplace.
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role.

Credentials and Experience:

Maths and English GCSE grade C or above, or equivalent.

Experience in an IT sales team or similar environment is desirable for the position.

A reasonable understanding of the brands and product that you specialise networking products.

Accreditations are desirable.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

B2B New Business Sales Executive

Salary: Competitive + monthly commission structure

Hours: 40 (Monday - Friday)

Reports to: Business Sales Manager

Location: Howden, East Yorkshire

Job Summary

To achieve the department objectives in line with the corporate strategy and vision for which the job-holder is directly responsible, and continuously improve performance.

The role of the B2B Sales Executive is to prospect and develop new and existing opportunities via outbound telesales activity, by targeting small, medium and large business customers, schools, universities and Hospitals. This can be accomplished through the use of outbound calls in order to build relationships with potential customers, securing their interest in the products Ebuyer has to offer and closing deals to produce revenue and profit.

Duties and Responsibilities:

  • Make outbound calls at a level agreed with the Sales Team Leader and/or Sales Manager.
  • Meet talk time levels as agreed with the Sales Team Leader and/or Sales Manager.
  • Offer quotations to potential business customers.
  • Maintain cooperative and productive inter-departmental relationships and procedures in order to deliver exceptional customer services at all times.
  • Identify and close opportunities for value added services sales e.g. configuration, installation and leasing.
  • Liaise with suppliers for product information and E.T.A.s.
  • Offer technical support for IT products whenever possible.
  • Take personal responsibility for and actively engage in product, system and skills training and development.
  • Take responsibility for determining and satisfying the needs of accounts, ensuring client satisfaction as the basis for further business.
  • Produce revenue and profit in line with company and individual targets.
  • Encourage clients to visit and use the website.
  • Order input to the Ebuyer sales order processing system within Ebuyer policy and procedure.
  • Project a positive image of Ebuyer and the department at all times.
  • Adhere to stated policies and procedures regarding health and safety in the workplace.
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role.
  • Pursue personal development of skills and knowledge in order to effectively perform the role.
  • Adhere to Ebuyer’s customer due diligence process at all times.
  • Taking inbound call queries regarding quotations, Technical advice and product queries.

Skills and Experience:

Technical

  • The ability to type and word-process various documents and electronic information.
  • The adeptness to manage, organise and update relevant data using database applications.
  • Competence with Microsoft Office and its relevant functions.
  • The ability to communicate and convey information by relevant methods both internally and externally to aid and enable group connection and organisational operation.
  • The ability to navigate external systems and websites.

Professional

  • Excellent communication skills in order to deal with a variety of individuals and issues.
  • Initiative - the ability to make decisions and follow them through to achieve a perceivable objective.
  • Good time management.
  • Willingness to learn.
  • Resilient and flexible team skills.
  • Results oriented.

Attitudes and Behaviours

  • Responsibility.
  • Adaptability.
  • Attention to detail.
  • Self-sufficiency.
  • Self-motivation.
  • Dedication to see projects through to completion.
  • "Can Do" attitude.

Credentials and Experience

Maths and English GCSE grade C or above, or equivalent.

Experience in a sales team or similar environment is desirable for the position.

Knowledge of reseller market and competitors is valued.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Our Sister company - Wren Kitchens - is hiring too!

We have positions available in our sister company, follow this link for more information on a great career with Wren Kitchens