Ebuyer Careers

Careers at Ebuyer

Welcome to Ebuyer

We are located in state of the art facilities in Howden, a small market town in the East Riding of Yorkshire. Situated 1 mile from Junction 37 off the M62, we are within commuting range for Selby, Doncaster, Hull, York, Leeds and Sheffield. Howden train station is approximately 1 mile from the town square and is served by First TransPennine Express, GNER and Hull Trains ensuring excellent transport links with the rest of the UK.

Recent Developments

Ebuyer has introduced a number of new services, making it easier than ever for customers to make online purchases. Our customers can now order on Saturday and Sunday for Monday deliveries, as well as order up to 11pm for next day deliveries (6pm on a Sunday for Monday delivery).

Keeping Fit

Fancy a body workout to match the brain training involved in being part of Ebuyer? All employees are offered free membership to the company's onsite gym and fitness centre. Containing up-to-date cardio and weights equipment, the gym has extended evening and weekend opening times meaning employees can benefit from personal fitness during or after office hours.

Ebuyer Canteen

The Ebuyer canteen offers a wide selection of hot and cold food, snacks and drinks to all Ebuyer staff including meal of the day ‘specials'. Open throughout your working day, the Ebuyer staff canteen caters to all your lunchtime and break needs.

If you wish to be part of a successful team and have the opportunity to progress in a rewarding environment please refer to our job vacancies listed below. To apply for any of these positions please email a copy of your CV with a covering letter to careers@ebuyer.com, stating which position you are applying for.

Please note: Ebuyer do not accept introductions/CVs from headhunters, agencies or suppliers that have not signed a formal agreement. Therefore, any CV received from an unapproved supplier will be considered unsolicited, and the company will not be obligated to pay a referral fee.

careers@ebuyer.com

Current Vacancies

We do our best to respond to all applications, however due to the volume we receive, it is not always possible for us to reply to every application.

QC Manager

Reports to: General Manager

Department: Product Management

Job Summary

We aspire to facilitate a company culture filled with enthusiastic and hard-working individuals striving for excellence. With an energetic and highly organised QC Manager joining our team, we can continue to facilitate such a culture while also providing excellent quality products at affordable prices. With great roles, comes great responsibilities and the QC Manager at Ebuyer is no different. You will be responsible for enforcing regulations on all aspects of our imports and System Integration business as well as providing guidance on other compliance matters. Working with the Product Managers and General Managers you will ensure the Ebuyer import and SI product ranges adhere to legal standards and in-house policies.

Main product range

Imported Electrical Items & System Integration

Key Responsibilities

  • Draft, modify and implement company quality policies
  • To create, manage, grow and implement our Quality Manual, this will include conducting internal audits, annually (or as required)
  • Ensure quality policies and procedures are monitored and updated
  • Evaluate the efficiency of controls and improve them continuously
  • To complete quality control checks on components and finished goods
  • To update, manage and maintain company quality control records
  • Prepare reports for senior management and external regulatory bodies as appropriate
  • To conduct or direct the internal investigation of compliance issues, prepare action plans to address shortfalls, maintain improvements and review progress
  • Have an understanding of all product related regulations, practices and procedures
  • To be responsible for the successful execution of external audits
  • To ensure our products meet all relevant legislation both European and outside of the EU
  • This includes (but not exclusive to) pyrotechnic regulation, REACH, toy regulation, general product safety regulation, appropriate product labeling regulations etc
  • Plan, co-ordinate and implement the quality management and quality improvement guidelines to ensure that they are ready for all internal and external audit requirements
  • To communicate with internal departments about compliance, answering any questions or issues they may have
  • Review the work of colleagues when necessary to identify compliance issues and provide advice or training
  • Manage all external regulatory testing, ensuring all tests are up to date
  • To create documents such as Declaration of Conformity, Material safety data sheets, product safety reviews
  • Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues
  • Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control
  • Assess the business’s future ventures to identify possible compliance risks

Essential Skills and Attributes

  • Regulatory experience in a manufacturing background
  • Must be able to read directives / standards and correctly implement
  • Quality control experience
  • Capable of working under own initiative
  • Seeks continuous improvement of processes and willing to challenge existing methods
  • Excellent communication and interpersonal skills
  • High standard of attention to detail

Preferred skills

  • Knowledge of ISO 9001 and other ISO regulations
  • Proven ability in a leadership role

Benefits:

  • Free onsite gym
  • Free onsite parking
  • Pension scheme
  • Subsidised canteen
  • Staff discount on products
  • Quarterly bonus incentives for strong performers

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Management Accountant

Salary: Dependent on skills and experience

Location: Howden, East Yorkshire

Overall Purpose

The role is to assist the management accounts department with the control, review, analysis and reporting of all financial, commercial and operational performance aspects of the company, ensuring the numbers are accurate and supported by appropriate evidence that will stand up to external scrutiny.

Main duties

  • Preparing and developing the weekly and monthly management accounts packs as part of a team.
  • Performing reconciliations of financial information originating from multiple sources.
  • Reviewing and updating internal finance process documents to ensure efficiency, accuracy and completeness.
  • Reviewing and authorising bank payments.
  • Aiding buyers with product cost adjustments and vendor support rebates.
  • Assisting with the maintenance and development of systems used to monitor vendor support rebates.
  • Partnering with product managers to ensure invoicing is performed promptly.
  • Processing journals relating to payroll and employee expenses.
  • Performing customer due diligence checks.
  • Assisting with the annual audit process.
  • Providing assistance to other finance department team members where required.
  • Performing various ad hoc tasks as required by the department or management.

Skills and Experiences

  • The role would ideally suit an AAT qualified, ACCA/CIMA part-qualified or QBE individual with previous management accounting experience (gained in industry or practice).
  • Intermediate user of Microsoft Excel (experience using VLOOKUP, SUMIF and pivot tables). The ability to use Excel macros and knowledge of SQL queries would be advantageous.
  • Experience in working with large sets of data.
  • Excellent analysis and communication skills, with attention to detail throughout.
  • Seeks continuous improvement of processes and willing to challenge existing methods.
  • Performing under strict time pressure.
  • Team orientated.

Benefits:

  • Free onsite gym
  • Free onsite parking
  • Pension scheme
  • Subsidised canteen
  • Staff discount on products
  • Quarterly bonus incentives for strong performers

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Product Manager

Reports to: General Manager

Department: Product Management

Job Summary:

We aspire to facilitate a company culture filled with enthusiastic and hard-working individuals striving for excellence. With an energetic, personable and commercially focussed Product Manager joining our team, we can continue to facilitate such a culture while also providing excellent quality products at affordable prices. You will manage and grow your Product Categories negotiating deals, ranges and strategies to drive sales and take market share from our competitors. With your analytical abilities and excellent problem-solving skills, you will find take advantage of new opportunities in the market whilst continuing to fulfil the needs of our existing customers and win over new ones.

Key Responsibilities:

Category owner and evangelist. With the support of your Assistant, you will have complete autonomy for your categories, including (but not exclusive to) stock management, deal negotiations, ranging and relationship management. Key responsibilities include:

  • Defining & managing the range of products listings on Ebuyer.com website in conjunction with the Assistant Product Manager, and in accordance with category and brand strategy
  • Defining and utilising the various on and off-site mechanics to drives sales and up sell wherever possible.
  • Development and maintenance of pricing strategy & promotional content
  • High level support for Customer Service and Business Sales (including coverage of Solutions inbox where appropriate)
  • Developing & maintaining relationships with distributors and manufacturers for day-to-day, short and medium term strategy, including representing the company at appropriate events
  • Developing, planning & co-ordination of marketing activity in conjunction with manufacturers, distributors and the marketing department
  • Direction of re-order reporting, purchase order raising and management of stock queries, in conjunction with the Assistant Product Manager
  • Direction of raising of rebate and marketing invoices, in conjunction with the Assistant Product Manager
  • Undertaking of manufacturer accreditations to an appropriate level where applicable, in order to contribute to overall company partner status
  • Support development of own-brand products & strategy in conjunction with Imports department

Competencies/skills and experiences for the role

  • High standard of planning, organisational and time management skills (essential)
  • High standard of communication skills to enable effective liaising with other areas of the business including Marketing, Sales, Finance, Warehouse & Directors (essential)
  • High standard of presentation skills in order to host & lead supplier meetings, including quarterly / annual reviews with the General Manager / Directors, and external senior management
  • High standard of negotiation skills in order to influence suppliers & other parts of the business to deliver positive outcomes within their own and wider areas (essential)
  • Ability to coordinate own and others workload to deliver to multiple deadlines (essential)
  • Ability to take ownership of tasks, problems and issues, and delegate where appropriate to ensure they are either resolved, or highlighted to the General Manager / wider company (essential)
  • Maintain a detailed knowledge of the market, competitive landscape and their product range in order to make well-informed decisions (essential)

Key Performance Indicators

  • Sales targets & activity deadlines delivered as agreed
  • Activity deadlines delivered as agreed
  • Control of stock inventory within agreed levels
  • Customer escalations dealt with promptly and to the highest standards
  • Development of relationships to senior level
  • Identify areas for development based on BI reporting
  • Level of aged debt outstanding within agreed parameters

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Affiliate Channel Manager

Reports to: Business Manager

Department: B2B

The Role

We are looking for a proven marketplace professional to implement and execute the business development strategy for the growth of our marketplace and affiliate marketing channels. We are looking for someone with in-depth knowledge of selling on eBay and Amazon along with excellent time management and administration skills.

Duties and Responsibilities

Marketplace
  • Manage Amazon Seller Marketplace Account
  • Manage Amazon Vendor Account
  • Manage Groupon UK and EU Vendor Account
  • Manage Ebay Business Account
  • Manage Promotions and Marketing on Amazon Vendor and Marketplace
  • Negotiate Prices on all ecommerce channels
  • Stock Management
  • Create Listings Amazon Seller and Ebay
  • Manually Raise Orders for replacement SKU’s if required
  • Have regular contact with Account Manager (amazon Vendor and Groupon)
  • Create email and Marketing campaigns for Amazon Deal Days (Black Friday /Cyber Monday)
  • Build HTML Ebay Listing Templates for different category items
  • Monitor KPIS and Sales for all ecommerce accounts
  • Customer Service
  • Create promotional material for new SKU launch events
Affiliate Marketing
  • Running advertising campaigns
  • Working towards ROI targets
  • Negotiating
  • Building business relationships with new and existing publishers
  • Monitoring and reviewing advertising campaigns
  • Optimisation of new and existing publishers
  • Working alongside networks AWIN & WebGain’s account managers to build strategic plans to increase overall affiliate channel revenue

Personal skills and Experience

  • Excellent communication/presentation skills and an enthusiastic, energetic “hands on” approach
  • Excellent knowledge of ebay & amazon marketplace
  • Experience in marketing
  • Good understanding of the market place, key competitors and key trends within the industry.
  • Proven successful track record in identifying and securing profitable business
  • Good IT skills, ability to use common MS applications
  • Ability to build and sustain relationships at all levels

Professional

  • Excellent communication skills in order to deal with a variety of individuals and issues from internal departments or Account Managers and Marketing executives from our Suppliers
  • Initiative – the ability to make decisions and follow them through to achieve a perceivable objective
  • Good time management and team-working skills
  • Results orientated.

Attitudes and Behaviours

  • Responsibility
  • Adaptability
  • Attention to detail.
  • Self-sufficiency.
  • Self-motivation.
  • Dedication to see projects through to completion.
  • "Can Do" attitude.
  • Strong Organisational Skills

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Alphasync Brand Manager

Department: Marketing

Reports to: Commercial Director

What we are looking for: A Brand Manager for Ebuyer’s very own exclusive gaming brand that is Alphasync!

Duties

The Alphasync brand manager will create and implement strategic marketing campaigns for Ebuyer’s exclusive gaming brand and will collaborate across many departments to conduct market research and competitive analysis. This individual will implement strategies for advertising and packaging, manage public relations, and plan launch events for the brands. Functions such as commissioning promotional products and working with the content team to produce promotional material will fall within the scope of a brand manager’s job. It is the duty of a brand manager to continue to seek cross-marketing opportunities with partners and continue to analyse market response to advertising.

Skills & Education

Preferably you will have experience of working in the gaming industry with a real love for the gaming world! A degree in marketing, advertising or a related field is desirable as you will be ultimately responsible for the full breadth of each marketing strategy you implement. The Alphasync brand manager supervises the functions of numerous areas, from PR to budgeting and customer targeting. Along with those robust analytical skills, you must also be an imaginative and crafty strategist. Excellent written and verbal communication is a must. To succeed, you must be an enthusiastic and motivated person who is comfortable managing a heavy load of responsibilities with minimal supervision. You need to be able to think strategically and execute methodically whilst been a tenacious businessperson and creative innovator. Must have 3 years experience in brand management.

Benefits:

  • Free onsite gym
  • Free onsite parking
  • Pension scheme
  • Subsidised canteen
  • Staff discount on products
  • Quarterly bonus incentives for strong performers

Technical Sales Specialist Enterprise

Reports to: Head of Sales

Location: Howden, East Yorkshire

An introduction to Ebuyer's business team:

Ebuyer has a business base of over 400k active customers and new customer registration of around 500 per week. We are currently looking for a driven individual with a keen interest for the IT industry, especially in the enterprise infrastructure area. The right candidate will work within a growing team selling enterprise solutions to small and medium sized businesses.

We offer an aggressive sales bonus package

Free on-site Gym

Pension scheme

Training programme

Plus other employee benefits

Job Summary:

To achieve the department objectives in line with the corporate strategy and vision for which the job-holder is directly responsible, and continuously improve performance.

The role of the IT technical specialist is to provide front-line specialist sales advice & quoting within the B2B Solution team, specialising in the enterprise product portfolio. Liaising with the other Solutions members & the B2B Sales Team, the successful candidate must maximise revenue & margin, solve customer queries, and propose solutions with their product category area. Further to this, both informal & formal training will be undertaken to raise the profile of Ebuyer & ultimately achieve vendor accreditation. Meeting targets set by the business is also essential for the position.

Key Responsibilities:

  • Provide the highest level of customer service & advice to our solutions customers.
  • Provide the best fit solution to any given customer, including warranty cover where appropriat across the enterprise portfolio, including Server Networking and Storage.
  • Work with the other solutions team members to maximise each opportunity for optimal customer spend & engagement.
  • Ensuring solutions inbox is responded to within the 48hour time scales.
  • Work with Business Support Assistants to utilise vendor bid programmes to maximise margin for Ebuyer & value for the customer.
  • Maintain key solutions relationships alongside a B2B account manager to add value to the customer.
  • Manage a pipeline of opportunities on an on-going monthly basis, so clear visibility of all live leads is maintained.
  • Undertake informal training (either at Ebuyer or vendor premises) to gain knowledge in the key networking technology areas including switching, routing, wireless, communications & security.
  • Pursue personal development of skills and knowledge in order to effectively perform the role.
  • Achieve vendor accreditation in their category technologies in order to increase margin through rebate programmes, advance Ebuyer’s partner status & develop further specialist knowledge.
  • Meet targets set to achieve an annual turnover of £1 million a year in your target area from current ebuyer business base of customers.
  • Meeting call targets of over 2 hours per day on the phone to customers.
  • Project a positive image of Ebuyer and the department at all times.
  • Adhere to stated policies and procedures regarding health and safety in the workplace.
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role.

Credentials and Experience:

Maths and English GCSE grade C or above, or equivalent.

Experience in an IT sales team or similar environment is desirable for the position.

A reasonable understanding of the brands and product that you specialise networking products.

Accreditations are desirable.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

New Business and Pre Sales Executive

Salary: Competitive + monthly commission structure

Hours: 40 (Monday - Friday)

Reports to: Business Sales Manager

Location: Howden, East Yorkshire

Job Summary

To achieve the department objectives in line with the corporate strategy and vision for which the job-holder is directly responsible, and continuously improve performance.

The role of the B2B Sales Executive is to prospect and develop new and existing opportunities via outbound telesales activity, by targeting small, medium and large business customers, schools, universities and Hospitals. This can be accomplished through the use of outbound calls in order to build relationships with potential customers, securing their interest in the products Ebuyer has to offer and closing deals to produce revenue and profit.

Duties and Responsibilities:

  • Make outbound calls at a level agreed with the Sales Team Leader and/or Sales Manager.
  • Meet talk time levels as agreed with the Sales Team Leader and/or Sales Manager.
  • Offer quotations to potential business customers.
  • Maintain cooperative and productive inter-departmental relationships and procedures in order to deliver exceptional customer services at all times.
  • Identify and close opportunities for value added services sales e.g. configuration, installation and leasing.
  • Liaise with suppliers for product information and E.T.A.s.
  • Offer technical support for IT products whenever possible.
  • Take personal responsibility for and actively engage in product, system and skills training and development.
  • Take responsibility for determining and satisfying the needs of accounts, ensuring client satisfaction as the basis for further business.
  • Produce revenue and profit in line with company and individual targets.
  • Encourage clients to visit and use the website.
  • Order input to the Ebuyer sales order processing system within Ebuyer policy and procedure.
  • Project a positive image of Ebuyer and the department at all times.
  • Adhere to stated policies and procedures regarding health and safety in the workplace.
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role.
  • Pursue personal development of skills and knowledge in order to effectively perform the role.
  • Adhere to Ebuyer’s customer due diligence process at all times.
  • Taking inbound call queries regarding quotations, Technical advice and product queries.

Skills and Experience:

Technical

  • The ability to type and word-process various documents and electronic information.
  • The adeptness to manage, organise and update relevant data using database applications.
  • Competence with Microsoft Office and its relevant functions.
  • The ability to communicate and convey information by relevant methods both internally and externally to aid and enable group connection and organisational operation.
  • The ability to navigate external systems and websites.

Professional

  • Excellent communication skills in order to deal with a variety of individuals and issues.
  • Initiative - the ability to make decisions and follow them through to achieve a perceivable objective.
  • Good time management.
  • Willingness to learn.
  • Resilient and flexible team skills.
  • Results oriented.

Attitudes and Behaviours

  • Responsibility.
  • Adaptability.
  • Attention to detail.
  • Self-sufficiency.
  • Self-motivation.
  • Dedication to see projects through to completion.
  • "Can Do" attitude.

Credentials and Experience

Maths and English GCSE grade C or above, or equivalent.

Experience in a sales team or similar environment is desirable for the position.

Knowledge of reseller market and competitors is valued.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Business to Business Sales Executive
Full time position

Hours: 40 hours per week

Location: Howden, East Yorkshire

Job Summary

To achieve the department objectives in line with the corporate strategy and vision for which the job-holder is directly responsible, and continuously improve performance.

The role of the B2B Sales Executive is to prospect and develop new and existing opportunities via outbound telesales activity, by targeting small, medium and large business customers. This can be accomplished through the use of outbound calls in order to build relationships with potential customers, securing their interest in the products Ebuyer has to offer and closing deals to produce revenue and profit.

Duties and Responsibilities:

  • Make outbound calls at a level agreed with the Sales Team Leader and/or Sales Manager.
  • Meet talk time levels as agreed with the Sales Team Leader and/or Sales Manager.
  • Offer quotations to potential business customers.
  • Maintain cooperative and productive inter-departmental relationships and procedures in order to deliver exceptional customer services at all times.
  • Identify and close opportunities for value added services sales e.g. configuration, installation and leasing.
  • Liaise with suppliers for product information and E.T.A.s.
  • Offer technical support for IT products whenever possible.
  • Take personal responsibility for and actively engage in product, system and skills training and development.
  • Take responsibility for determining and satisfying the needs of accounts, ensuring client satisfaction as the basis for further business.
  • Produce revenue and profit in line with company and individual targets.
  • Encourage clients to visit and use the website.
  • Order input to the Ebuyer sales order processing system within Ebuyer policy and procedure.
  • Project a positive image of Ebuyer and the department at all times.
  • Adhere to stated policies and procedures regarding health and safety in the workplace.
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role.
  • Pursue personal development of skills and knowledge in order to effectively perform the role.
  • Adhere to Ebuyer’s customer due diligence process at all times.

Technical

  • The ability to type and word-process various documents and electronic information.
  • The adeptness to manage, organise and update relevant data using database applications.
  • Competence with Microsoft Office and its relevant functions.
  • The ability to communicate and convey information by relevant methods both internally and externally to aid and enable group connection and organisational operation.
  • The ability to navigate external systems and websites.

Professional

  • Excellent communication skills in order to deal with a variety of individuals and issues.
  • Initiative - the ability to make decisions and follow them through to achieve a perceivable objective.
  • Good time management.
  • Willingness to learn.
  • Resilient and flexible team skills.
  • Results oriented.

Attitudes and Behaviours:

  • Responsibility.
  • Adaptability.
  • Attention to detail.
  • Self-sufficiency.
  • Self-motivation.
  • Dedication to see projects through to completion.
  • "Can Do" attitude.

Credentials and Experience

  • Maths and English GCSE grade C or above, or equivalent.
  • Experience in a sales team or similar environment is desirable for the position.
  • Knowledge of reseller market and competitors is valued.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Our Sister company - Wren Kitchens - is hiring too!

We have positions available in our sister company, follow this link for more information on a great career with Wren Kitchens