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Solutions case study

DL I.T. Discover the best solution

DLI.T. Solutions
Tel: 0117 989 5969

In the fast paced world of IT being able to quickly source and supply the right stock to clients is essential. But, when Bristol based DL I.T. Solutions found their business rapidly expanding, they found it difficult to find a supplier who could not only keep up with their increased need for specialist stock, but who could also provide a fast and reliable delivery service. Which is why DL I.T. turned to the Ebuyer Solutions Team.

Growing quickly

Providing expert support to businesses including IT consultancy, procurement, and disaster planning, DL I.T. have experienced phenomenal growth since their formation by current MD, Dave Lewis, in 2002. With a growing portfolio of clients ranging from small start-ups to large enterprises they faced the challenge of ensuring they had the necessary stock on hand to cope with rising demand. In IT that means having the latest kit readily available, access to specialist knowledge, and being able to respond instantly to emergency situations.

Demand requires supply

With the need to find a specialist technology supplier, DL I.T. found the ideal provider in Dave Lewis explains, “We are a fast-paced business with a large stock turnover and needed a team that can support our needs. Ebuyer has such a large quantity of stock items that we can get something the next day even by ordering up until the close of play.

“We know we will get the support we require with our orders so we can focus on the needs of our business. If the customer’s needs change and we then require something different, they are really helpful in arranging a replacement quickly.”

Advice and price breaks

With 70,000 products, next day delivery on orders before 11pm, and an experienced Solutions Team always on call, Ebuyer are in ideal position to support DL I.T. as they continue to expand their business. The Solutions Team are able to provide advice and insights on products, as well as being able to offer the specialist pricing and quotes DL I.T. require to successfully manage the expectations of their clients. Dave Lewis said, “Ebuyer’s knowledgeable Solutions Team are very reliable and responsive, we give them our quote requests and they do the leg work for us.

“They often not only give us a quote for what we’ve requested but also offer alternative options in case the customer has different needs. We know we can rely on the team to give us the best price so we don’t need to get comparable quotes.”

Returning customer

As long-standing customers what keeps DL. I.T. and Dave Lewis coming back to Ebuyer? “Price, availability of products, service, product knowledge, and delivery times.” Would he recommend the Ebuyer Solutions Team to other businesses? “Absolutely. Their support has helped us in a time of enormous growth and it’s not only their knowledge, but the level of service we receive, that helps maintain a great relationship.”

No matter what business you are in, for the best technical advice and access to the lowest prices on the latest technology, you can contact the Solutions Team on 01430 433 671.