Contact Us

Welcome to our Customer Support information page.

Tab 1

Personal Customers

General Enquiries
0371 521 3300

Calls are charged at a local rate from landline or mobile.

[email protected]

Please include your name, contact details and order number.

Get in touch if you have any general enquiries in regards to your order or placing an order & our team will be happy to assist.


Opening Times
(excluding bank holidays)


Mon - Fri 10:00 - 16:00

Weekends Closed


Product Advice
[email protected]

Please include your name, contact details and product(s) you seek advice on.

Get in touch if you have any product related queries and need to speak with one of the team who will be happy to assist.


By Post
Ebuyer (UK) Ltd
Howden
East Yorks
DN14 7UW

Get in touch if you have any general enquiries in regards to your order or placing an order & our team will be happy to assist.

Business Customers

Discover the benefits of becoming an ebuyer Business Customer

General Business Enquiries
01430 433780

Calls are charged at a local rate from landline or mobile.

Get in touch if you have any general business enquiries regarding an order & our team will be happy to assist.


Opening Times
(excluding bank holidays)


Mon - Fri 09:00 - 17:00

Weekends Closed

By Email
[email protected]

Please include your name, contact details and order number.

Get in touch if you have any general business enquiries regarding an order & our team will be happy to assist.

New Business Enquiries
[email protected]

Please include your name, contact details & name of your Business.

Get in touch if you are looking to setup a Trade account & our sales team will be happy to assist.

Find out more about:

Press Contact

For editorial and press enquiries contact [email protected]


This is a contact email for Media and Press enquiries only. General feedback, order tracking, product details and SEO requests will not be answered at this address.

GDPR Contact

For GDPR requests and queries contact [email protected] or phone Customer Support on 0371 521 33 00.


This is a contact email for GDPR requests only, and a phone number for customer support. All other requests should be made through the relevant contact option on this page.

Order Tracking

Click here to track your order.

Returns

Click here to check out our returns policy.

Your Account

Click here to view your Account.