HP 3 Year Active Care Next Business Day Onsite Hardware Support - HP ProBook 400 series

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£ 64.99 ex.
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HP 3 Year Active Care Next Business Day Onsite Hardware Support - HP ProBook 400 series

QuickFind: 1289401 SKU: U18KTE
  • Remote support available 24/7
  • Proactively identifies issues
  • Automatically creates help desk tickets
  • Technician will come onsite and resolve

Product Description

HP 3 Year Active Care Next Business Day Onsite Hardware Support - HP ProBook 400 series

 

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

 

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

 

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Technical Specification

HP 3 Year Active Care Next Business Day Onsite Hardware Support - HP ProBook 400 series

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For HP 470 G10 Notebook, 470 G7 Notebook, 470 G8 Notebook, 470 G9 Notebook ¦ HP Pro x360 435 G10 Notebook, 435 G9 Notebook ¦ HP ProBook 430 G3 Notebook, 430 G5 Notebook, 430 G6 Notebook, 430 G7 Notebook, 430 G8 Notebook, 440 G10 Notebook, 440 G5 Notebook, 440 G6 Notebook, 440 G7 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G6 Notebook, 445 G7 Notebook, 445 G8 Notebook, 445 G9 Notebook, 445r G6 Notebook, 450 G10 Notebook, 450 G3 Notebook, 450 G4 Notebook, 450 G5 Notebook, 450 G6 Notebook, 450 G7 Notebook, 450 G8 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G6 Notebook, 455 G7 Notebook, 455 G8 Notebook, 455 G9 Notebook, 455r G6 Notebook, 470 G10 Notebook, 470 G5 Notebook ¦ HP ProBook x360 435 G7 Notebook, 435 G8 Notebook, 435 G9 Notebook, 440 G1 Notebook

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HP 3 Year Active Care Next Business Day Onsite Hardware Support - HP ProBook 400 series

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£ 64.99 ex.
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