Ebuyer Careers

Careers at Ebuyer

Welcome to Ebuyer

We are located in state of the art facilities in Howden, a small market town in the East Riding of Yorkshire. Situated 1 mile from Junction 37 off the M62, we are within commuting range for Selby, Doncaster, Hull, York, Leeds and Sheffield. Howden train station is approximately 1 mile from the town square and is served by First TransPennine Express, GNER and Hull Trains ensuring excellent transport links with the rest of the UK.

Recent Developments

Ebuyer has introduced a number of new services, making it easier than ever for customers to make online purchases. Our customers can now order on Saturday and Sunday for Monday deliveries, as well as order up to 11pm for next day deliveries (6pm on a Sunday for Monday delivery).

Keeping Fit

Fancy a body workout to match the brain training involved in being part of Ebuyer? All employees are offered free membership to the company’s onsite gym and fitness centre. Containing up-to-date cardio and weights equipment, the gym has extended evening and weekend opening times meaning employees can benefit from personal fitness during or after office hours.

Ebuyer Canteen

The Ebuyer canteen offers a wide selection of hot and cold food, snacks and drinks to all Ebuyer staff including meal of the day ‘specials’. Open throughout your working day, the Ebuyer staff canteen caters to all your lunchtime and break needs.

If you wish to be part of a successful team and have the opportunity to progress in a rewarding environment please refer to our job vacancies listed below. To apply for any of these positions please email a copy of your CV with a covering letter to careers@ebuyer.com, stating which position you are applying for.

Please note: Ebuyer do not accept introductions/CVs from headhunters, agencies or suppliers that have not signed a formal agreement. Therefore, any CV received from an unapproved supplier will be considered unsolicited, and the company will not be obligated to pay a referral fee.

careers@ebuyer.com

Current Vacancies

We do our best to respond to all applications, however due to the volume we receive, it is not always possible for us to reply to every application.

HP Print Specialist (6 month fixed term contract)

Hours: 40 hours per week

Salary: £16,000 per annum + Quarterly Bonus

Location: Howden, East Yorkshire

Job Purpose/Summary

The role of a HP Print Specialist is to provide help and support to their Product Manager for all aspects of HP related products. This is ensure we maximise HP revenue and profit for all HP print related items. This will be through web merchandising activities, cross sell and up sell opportunities and growing Ebuyers knowledge and technical expertise.

6 Month Fixed term contract with the possibility of extension or permanent position for the right candidate.

Key Responsibilities, Duties and Results

  • All HP Print related items on site are 100% merchandised.
  • Liaising with the HP content team and the new systems they are putting in place to improve content.
  • Retrieving all assets from the HP system and implementing.
  • Each sku to have a full catalogue of images (creating a uniformed appearance).
  • Ensure all videos are used where possible and where they exist.
  • HP products are fully facetted up and represented in full.
  • Ensuring all Search team requests are implemented.
  • Implementation of all Carepacks with the relevant products as a buy together and save promotion.
  • All consumables are listed on hardware and vice versa.
  • Knowing the HP portfolio of products and recommending to solutions customers.
  • Answering all sales and technical questions on HP products from B2B and B2C Customer Services and Account Managers.
  • Implement the HP marketing promos on the product pages only.
  • Liaising with the team to ensure a joint marketing approach is conducted.
  • Adding and locating all HP products (new and old in inactive cats and in holding) again ensuring they are fully up to standard from the word go.
  • Build and strengthen relationships with HP contacts ensuring Ebuyer are the first to implement new initiatives such as the new content project.
  • Notification to the Product Manager of any market pricing discrepancies.
  • Basic admin support for the PPC Manager in regards to the Ebuyer/ HP SEM Campaigns (1/2 day per week)
  • They will ensure Ebuyer’s pricing is where it needs to be (with Product Manager Authorisation).
  • They will ensure all Smart Quotes are followed up and driven, keeping a feedback log.
  • Take responsibility for your chosen category in the absence of the Product Manager.
  • Adhere to stated policies and procedures regarding health and safety in the workplace.
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role.

Knowledge, Skills and Abilities

Technical

  • Competence with Microsoft Office and its relevant functions. (Essential)
  • The ability to communicate and convey information by relevant methods both internally and externally to aid and enable group connection and organisational operation. (Desirable)
  • The ability to navigate external systems and websites. (Essential)

Professional

  • Excellent communication skills in order to deal with a variety of individuals and issues.
  • Initiative - the ability to make decisions and follow them through to achieve a perceivable objective.
  • Good time management and team-working skills.
  • Excellent organisation skills
  • Results orientated.

Attitudes and Behaviours

  • Responsibility
  • Adaptability
  • Attention to detail
  • Self-sufficiency
  • Self-motivation
  • Dedication to see projects through to completion
  • “Can Do” attitude

Any previous experience in a merchandising, sales or administration role is valued.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

IT Technical Sales Specialist

Hours: 40 hours per week

Salary: £25k - £30k (£50k OTE after accreditation)

Location: Howden, East Yorkshire

Job Summary

Combine your strong technical and sales skills in this key role as an IT Technical Sales Specialist with Ebuyer, the leading online electrical retailer.

As an IT Technical Sales Specialist within our B2B Solution Team, your key role will be to provide front-line specialist sales advice in close liaison with fellow Solutions members and our B2B Sales Team, to solve customer queries, propose solutions and maximise revenue and margin. And we’ll train you to raise the profile of Ebuyer and ultimately achieve further accreditation. Working to set targets, including responding to our Solutions enquiries within the 48-hour timescale.

As an IT Technical Sales Specialist you'll provide the highest level of customer service and advice to our customers, as well as:

  • Liaising with other Solutions colleagues to maximise opportunities for optimum customer spend and engagement
  • Maintaining key Solutions relationships alongside B2B account managers
  • Managing a monthly opportunities pipeline.

Preferably educated to Degree level in an IT or technical discipline, as an IT Technical Sales Specialist you've already begun to develop detailed knowledge of IT specialist solutions in:

  • Network products and infrastructure (cisco accreditations 6.0, CCENT, CCT)
  • Server and data storage including NAS and SAN
  • Software and licensing
  • Audio/Visual large format display

And if you have a background in an IT sales team or similar environment, that's even better. With excellent all-round communication skills to enable you to deal with a wide range of individuals and issues, as an IT Technical Sales Specialist you've also got the initiative to make decisions and follow them through to achieve your objectives. First-class MS Office skills match good time management and real customer focus, as well as:

  • Resilience and flexibility
  • Skills around database applications
  • Ideally knowledge of the it market and competitors.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Cloud Licensing Specialist

Hours: 40 hours per week - Monday - Friday

Salary: Negotiable on experience

Location: Howden, East Yorkshire

Responsible to: B2B Sales Manager

Job Summary

To achieve the department objectives in line with the corporate strategy and vision for which the job-holder is directly responsible, and continuously improve performance.

The role of the Software Licensing Solutions specialist is to provide front-line specialist sales advice & quoting within the B2B Solutions Team. Liaising with the other Solutions members and the B2B Sales Team, in order to maximise licensing revenue & margin, solve customer queries, and propose software solutions. Further to this, both informal and formal training will be undertaken to raise the profile of Ebuyer and ultimately achieve vendor accreditation. Meeting targets set by the business is also essential for the position.

Duties and Responsibilities

  • Advise and quote B2B customer base on software licensing solutions – predominantly Microsoft products including Office 365, Windows Server 2012, SQL and Azure
  • Provide the best-fit software licensing solution to any given customer, with a view to maximum retention of business
  • Work with the other Solutions members to maximise each opportunity for optimal customer spend & engagement
  • Maintain key solutions relationships alongside a B2B account manager to add value to the customer
  • Manage a pipeline of opportunities on an on-going monthly basis, so clear visibility of all live leads is maintained
  • Undertake informal training (either at Ebuyer or vendor premises) to further knowledge in the key licensing areas provided by Microsoft – including but not limited to Office 365, Windows Server, SQL, Azure and Dynamics CRM Online
  • Achieve and/or maintain vendor accreditation in software licensing in order to increase margin through rebate programs, advance Ebuyer’s partner status & develop further specialist knowledge
  • Pursue personal development of skills and knowledge in order to effectively perform the role
  • Meet targets set within the software licensing product area, in addition to help lead generation with the entire solutions portfolio
  • Project a positive image of Ebuyer and the department at all times.
  • Adhere to stated policies and procedures regarding health and safety in the workplace
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role

Skills and experience

Essential

  • Minimum 5yrs experience selling Microsoft software licensing
  • Microsoft Licensing Sales Expert qualification

Desirable

  • Symantec Sales Expert qualification - Endpoint Protection, Enterprise Vault, Ghost Solution Suite & Anti Virus
  • Adobe Level 2 Certified Sales Professional (inc. Adobe Volume Licensing)
  • VMware Sales Professional
  • VMware Desktop Virtualization Sales Accreditation
  • Veeam Sales Professional
  • Kaspersky Sales Specialist
  • Experience in Software Asset Management
  • Virtualisation experience

Attitudes and Behaviours

  • Excellent communication skills in order to deal with a variety of individuals and issues
  • Initiative – the ability to make decisions and follow them through to achieve a perceivable objective
  • Good time management
  • Results orientated
  • Resilient and flexible team skills

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Video Producer

Hours: 40 hours per week - Monday - Friday

Salary: £20-25k, dependent on experience

Location: Howden, East Yorkshire

Responsible to: Head of Brand and Customer Experience

Job Summary

Do you have a flair for producing high quality, creative video content? Ebuyer.com are one of the UK’s leading technology retailers and we’re looking for an in-house Video Producer to join our growing Marketing team.

With a genuine interest in video content and creativity, you’ll have proven experience of filming (including audio capture) and producing high quality video content, working to tight deadlines and budgets.

You’ll be competent in using editing packages (Final Cut Pro, Premier Pro), with excellent understanding and experience of video compression and optimization for online streaming ability.

In this in-house role, you’ll be responsible for

  • Production and editing of video content, liaising with Product Manager and Heads of Marketing to help plan, produce and deliver all video content to brief and within deadline
  • Shooting and lighting on set, both on location and in-house
  • Completing post production for projects including grading, mastering, encoding in relevant different formats and uploading online
  • Helping to spec relevant equipment to be brought in-house to enable the above (for both editing and shooting purposes)
  • Backing up all data and organising a library of video content

Skills and experience

  • First-class experience in video capture and shooting original content, with a great eye for high quality videography
  • Proven background and experience in using editing packages (e.g. Final Cut Pro, Premier Pro)
  • Comprehensive understanding and experience of video compression and optimisation for online streaming
  • Good understanding of audio capture and sound quality control, as well as good lighting skills
  • General interest in new developments and innovation in video content and the Consumer Technology industry

This role will suit someone who is ideas led, creative, and able to work well under pressure as part of a fast paced team.

If this sounds like you, send your CV to marketingjobs@ebuyer.com

We are located in state of the art facilities in Howden, a small market town in the East Riding of Yorkshire. Situated 1 mile from Junction 37 off the M62, we are within commuting range of Selby, Doncaster, Hull, York, Leeds, Wakefield and Sheffield.

We do our best to respond to all applications, however due to the volume we receive, it is not always possible for us to reply to every application.

Business to Business Sales Executive
Full time position

Hours: 40 hours per week

Salary: £15,000 basic (£25,000 OTE)

Location: Howden, East Yorkshire

Responsible to: Business to Business Sales Manager

Job Summary

To achieve the department objectives in line with the corporate strategy and vision for which the job-holder is directly responsible, and continuously improve performance.

The role of the B2B Sales Executive is to prospect and develop new and existing opportunities via outbound telesales activity, by targeting small, medium and large business customers. This can be accomplished through the use of outbound calls in order to build relationships with potential customers, securing their interest in the products Ebuyer has to offer and closing deals to produce revenue and profit.

Duties and Responsibilities

  • Make outbound calls at a level agreed with the Sales Team Leader and/or Sales Manager.
  • Meet talk time levels as agreed with the Sales Team Leader and/or Sales Manager.
  • Offer quotations to potential business customers.
  • Maintain cooperative and productive inter-departmental relationships and procedures in order to deliver exceptional customer services at all times.
  • Identify and close opportunities for value added services sales e.g. configuration, installation and leasing.
  • Liaise with suppliers for product information and E.T.A.s.
  • Offer technical support for IT products whenever possible.
  • Take personal responsibility for and actively engage in product, system and skills training and development.
  • Take responsibility for determining and satisfying the needs of accounts, ensuring client satisfaction as the basis for further business.
  • Produce revenue and profit in line with company and individual targets.
  • Encourage clients to visit and use the website.
  • Order input to the Ebuyer sales order processing system within Ebuyer policy and procedure.
  • Project a positive image of Ebuyer and the department at all times.
  • Adhere to stated policies and procedures regarding health and safety in the workplace.
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role.
  • Pursue personal development of skills and knowledge in order to effectively perform the role.

Technical

  • The ability to type and word-process various documents and electronic information.
  • The adeptness to manage, organise and update relevant data using database applications.
  • Competence with Microsoft Office and its relevant functions.
  • The ability to communicate and convey information by relevant methods both internally and externally to aid and enable group connection and organisational operation.
  • The ability to navigate external systems and websites.

Professional

  • Excellent communication skills in order to deal with a variety of individuals and issues.
  • Initiative - the ability to make decisions and follow them through to achieve a perceivable objective.
  • Good time management.
  • Willingness to learn.
  • Resilient and flexible team skills.
  • Results oriented.

Attitudes and Behaviours

  • Responsibility.
  • Adaptability.
  • Attention to detail.
  • Self-sufficiency.
  • Self-motivation.
  • Dedication to see projects through to completion.
  • "Can Do" attitude.

Credentials and Experience

  • Maths and English GCSE grade C or above, or equivalent.
  • Experience in a sales team or similar environment is desirable for the position.
  • Knowledge of reseller market and competitors is valued.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to careers@ebuyer.com stating which position you're applying for as shown above.

Our Sister company - Wren Kitchens - is hiring too!

We have positions available in our sister company, follow this link for more information on a great career with Wren Kitchens