HP 3 Year NBD Onsite Hardware Support with Active Care - for HP 200 and 400 Series Desktops

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£ 42.49 ex.
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HP 3 Year NBD Onsite Hardware Support with Active Care - for HP 200 and 400 Series Desktops

QuickFind: 1289406 SKU: U18HNE
  • Increased uptime with predictive alerts
  • 24x7 remote support
  • Automated Ticketing for HDD

Product Description

HP 3 Year NBD Onsite Hardware Support with Active Care - for HP 200 and 400 Series Desktops

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

 

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

 

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

 

Technical Specification

HP 3 Year NBD Onsite Hardware Support with Active Care - for HP 200 and 400 Series Desktops

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For HP 200 G3, 200 G4, 200 G8, 205 G3, 205 G4, 205 G8, 260 G1, 260 G2, 260 G3, 260 G4, 280 G1, 280 G3, 280 G4, 280 G5, 285 G2, 285 G3, 290 G1, 290 G2, 290 G3, 290 G4, 295 G6, 295 G8, 34 ¦ HP Desktop Pro 300 G3, Pro 300 G6, Pro A, Pro A 300 G3, Pro A G2, Pro A G3, Pro G2, Pro G3 ¦ HP Pro 260 G9 ¦ HP ProDesk 400 G1, 400 G2, 400 G3, 400 G4, 400 G5, 400 G6, 400 G7, 405 G2, 405 G4, 405 G6, 405 G8 ¦ HP ProOne 240 G9, 245 G10, 400 G1, 400 G3, 400 G4, 400 G5, 400 G6, 440 G4, 440 G5

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HP 3 Year NBD Onsite Hardware Support with Active Care - for HP 200 and 400 Series Desktops

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£ 42.49 ex.
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