Customer Feedback

What you think about Ebuyer is valuable to us and we pride ourselves on using your feedback to continue to improve our customer services. As well as customer reviews of products, we receive many emails from you telling us about particularly good products, service or employees.

Find out what our customers have to say about us here.

Best for Value

In the November issue of Which? magazine, Ebuyer was voted one of the best online retailers in the UK in a survey of 10,000 members of the magazine, as well as best for value. We were rated highly for website navigation, product range, delivery and price.

For more information, visit

Delivery Services

You can now place orders for next day delivery up to 11pm every week night and 5pm on Saturdays and Sundays. In addition, if you place an order for next day delivery over the weekend, you will receive your purchases on Monday.

How we combat fraud

Online credit card fraud and identity theft are threats that both Ebuyer and our customers face on a daily basis. They result in lost time and money.

To combat this, we ask you for ID when you’re placing an order so that we know it is you, and not someone stealing your details.

Once your ID is verified, we will destroy your details – none of your personal identification details will be stored or shared by Ebuyer.

Thank you for your patience – together we will combat fraud.