JC Computer Technologies Case study


Norfolk-based computer services provider

Who are JC Computer Technologies?

Norfolk-based JC Computer Technologies joined Ebuyer in January 2014. They offer a full range of computer related services to their customers, including: Hardware and software procurement, Website design and hosting, Installation and Management Consultancy, Virus Removal and Database services.

Where does Ebuyer fit in?

JC Computer Technologies’ Procurement Manager Aimee Judkins explains the difference that having a designated account manager, Zach Penn, has made to their business. “Zach is always helpful and will bend over backwards to make sure he is as accommodating as possible. No job is too big or too small and Zach will always try his best to beat prices I find elsewhere.”

Quicker and easier

Making sure that an administrative body like a County Council is fully serviced in terms of its IT requirements has its challenges, but Peta knows Ebuyer is up to the task. “During lockdown, it has been an extremely busy time. But with Jo’s attention, and the company’s efficiency at processing orders so quickly, and with delivery on such a short lead time, it’s been so much easier. I don’t think this could have been achieved so effectively with any other company.”

A personal touch

“Having one person to call is brilliant. I don’t have to explain the same ‘story’ over and over, it’s just a phone call and it’s either sorted or being looked into. Quotes are a quick turn around and easier via Zach rather than going from your web prices too.”

JC Computer Technologies would recommend Ebuyer to other businesses and consumers as the personal touch has really helped their business save time and money. “And when Zach is dealing with something, he’s pretty on it!” says Aimee.