HPE 5 year Next business day MSA 2000 Array Proact Care Service

  • For Storage Warranty advice email SOLUTIONS@EBUYER.COM
  • Extended service agreement
  • 5 Year

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QuickFind: 475308

Mfr part code: HX451E

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    HPE 5 year Next business day MSA 2000 Array Proact Care Service Product Description

    • Provides 4-hour response for HPE hardware.
    • Provides 2-hour response on software support through telephone access to highly trained support personnel.

    Technical Specifications

    Compatibility Information

    Designed For P/N: AJ742A#VM2

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 5 years
    Response Time Next business day
    Service Availability 9 hours a day / 5 days a week

    Details

    Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
    Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday

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