Poly Premier Support - 1 Year - Service

QuickFind: 1411794 Mfr part code: 4870-86260-112
  • Exchange
  • Parts & Labour
  • Electronic and Physical Service
  • Compatibility: Poly Studio X30 Poly TC8

Product Description

Poly Premier Support - 1 Year - Service


Poly Premier Support - 1 Year - Service - Exchange - Parts & Labour - Electronic and Physical Service
Improve system availability with continual software enhancements and outstanding responsiveness
Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.
Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.
With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.
Premier Support:
  • Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
  • Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
  • Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution

Technical Specification

Poly Premier Support - 1 Year - Service

General

Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day

Details

Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday ¦ Technical support - web support - 1 year ¦ New releases update - 1 year

Compatibility Information

Designed For P/N: 2200-86260-001, 2200-86260-101, 2200-86260-119

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Poly Premier Support - 1 Year - Service

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This product may require special order or configuration. Please contact our sales team for pricing or further information.

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