HPE 3 year Support Plus SC40c Storage Blade Hardware Support

  • For Storage Warranty advice email SOLUTIONS@EBUYER.COM
  • Extended service agreement
  • 13 hours a day / 5 days a week
  • 3 Years

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QuickFind: 230903

Mfr part code: UQ504E

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    HPE 3 year Support Plus SC40c Storage Blade Hardware Support Product Description

    The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

    HPE Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services. Working with your IT team, HPE Services engineers deliver onsite hardware support and over-the-phone software support 13 hours per day, 5 days per week. In addition, this convenient HPE Care Pack packaged service makes software updates available to you at substantial savings.

    Technical Specifications

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 3 years
    Response Time 4 hours
    Service Availability 13 hours a day / 5 days a week

    Details

    Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 13 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 13 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years
    Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 13 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 13 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years

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