HPE 4 year Proactive Care Next business day with DMR X5000 Network Storage System Service

  • Extended service agreement
  • 9 hours a day / 5 days a week
  • 4 Years
  • On-site

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QuickFind: 478522

Mfr part code: U3W42E

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    HPE 4 year Proactive Care Next business day with DMR X5000 Network Storage System Service Product Description

    • Provides 4-hour response for HP hardware.
    • Provides 2-hour response on software support through telephone access to highly trained support personnel.

    Technical Specifications

    Compatibility Information

    Designed For HPE X5520 G2

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 4 years
    Response Time Next business day
    Service Availability 9 hours a day / 5 days a week

    Details

    Service & Support Details Extended service agreement - parts and labour - 4 Years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ New releases update - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 4 Years
    Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ New releases update - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 4 Years

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    HPE 4 year Proactive Care Next business day with DMR X5000 Network Storage System Service Product Discussion

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