HPE 3 year Proactive Care Advanced 24x7 with CDMR DL380 Gen9 w/IC Service

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 3 Years
  • On-site

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QuickFind: 673229

Mfr part code: U5HW6E

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    HPE 3 year Proactive Care Advanced 24x7 with CDMR DL380 Gen9 w/IC Service Product Description

    Each HP Proactive Care Advanced Service level includes problem prevention and incident management support for hardware and software products. For hardware products,the HP Proactive Care Advanced portfolio offers distinct hardware service levels. The HP Proactive Care Advanced portfolio also offers the same service levels with the comprehensive defective material retention (CDMR) as additional optional features. The CDMR service feature option allows the customer to retain additional components that have been designated by HP as having data retentive capabilities,such as memory modules.

    Technical Specifications

    Compatibility Information

    Designed For HP ProLiant DL380 Gen9 Performance

    Details

    Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Comprehensive defective material retention - 3 years
    Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Comprehensive defective material retention - 3 years

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 3 years
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

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