HPE 3 year Proactive Care Advanced 24x7 with CDMR DL380 Gen9 w/IC Service

QuickFind: 673229 Mfr part code: U5HW6E
  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 3 Years
  • On-site

Product Description

HPE 3 year Proactive Care Advanced 24x7 with CDMR DL380 Gen9 w/IC Service

Each HP Proactive Care Advanced Service level includes problem prevention and incident management support for hardware and software products. For hardware products,the HP Proactive Care Advanced portfolio offers distinct hardware service levels. The HP Proactive Care Advanced portfolio also offers the same service levels with the comprehensive defective material retention (CDMR) as additional optional features. The CDMR service feature option allows the customer to retain additional components that have been designated by HP as having data retentive capabilities,such as memory modules.

Technical Specification

HPE 3 year Proactive Care Advanced 24x7 with CDMR DL380 Gen9 w/IC Service

Compatibility Information

Designed For HP ProLiant DL380 Gen9 Performance

Details

Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Comprehensive defective material retention - 3 years
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Comprehensive defective material retention - 3 years

General

Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Product Reviews

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HPE 3 year Proactive Care Advanced 24x7 with CDMR DL380 Gen9 w/IC Service

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HPE 3 year Proactive Care Advanced 24x7 with CDMR DL380 Gen9 w/IC Service

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