HPE 5 year Proactive Care Advanced 24x7 with DMR DL180 Gen9 Service

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 5 Years
  • On-site

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QuickFind: 673580

Mfr part code: U7CA7E

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    HPE 5 year Proactive Care Advanced 24x7 with DMR DL180 Gen9 Service Product Description

    HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment,many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments,providing enhanced support that covers servers,operating systems,hypervisors,storage,storage area networks (SANs),and networks.

    Technical Specifications

    Compatibility Information

    Designed For HPE ProLiant DL180 Gen9, DL180 Gen9 Base, DL180 Gen9 Entry, DL180 Gen9 Storage

    Details

    Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 5 years
    Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 5 years

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 5 years
    Response Time 4 hours
    Service Availability 24 hours a day / 7 days a week

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