HPE 5 year Proactive Care Advanced Call to Repair DL360 Gen9 w/IC Service

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 5 Years
  • On-site

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QuickFind: 674109

Mfr part code: U5HU0E

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    HPE 5 year Proactive Care Advanced Call to Repair DL360 Gen9 w/IC Service Product Description

    • Choice of service levels to meet specific business needs.
    • Maximise productivity by choosing the precise level of services to proactively manage your IT environment.
    • Fast, qualified response increasing uptime and maximising performance.

    Technical Specifications

    Compatibility Information

    Designed For HP ProLiant DL360 Gen9 Performance

    Details

    Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
    Service & Support Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 5 years
    Repair Time 6 hours
    Service Availability 24 hours a day / 7 days a week

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