HPE 5 year Foundation Care Call to Repair wDMR DL160 Gen9 Service

  • Extended service agreement
  • 24 hours a day / 7 days a week
  • 5 Years
  • On-site

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QuickFind: 675221

Mfr part code: U7BE0E

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    HPE 5 year Foundation Care Call to Repair wDMR DL160 Gen9 Service Product Description

    • Choice of service levels to meet specific business needs.
    • Maximise productivity by choosing the precise level of services to proactively manage your IT environment.
    • Fast, qualified response increasing uptime and maximising performance.

    Technical Specifications

    Compatibility Information

    Designed For HPE ProLiant DL160 Gen9, DL160 Gen9 Base, DL160 Gen9 Entry, DL160 Gen9 Performance

    Details

    Service & Support Details Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours ( distance from customer site - 80 km ) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours ( distance from customer site - 160 km ) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Defective media retention - 5 years
    Service & Support Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Defective media retention - 5 years

    General

    Type Extended service agreement
    Service Included Parts and labour
    Location On-site
    Full Contract Period 5 years
    Repair Time 6 hours
    Service Availability 24 hours a day / 7 days a week

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